Many, perhaps almost all institutions are wrestling with the implementation of e-learning at their campuses. This means that change is already here or at least coming. Generally, change does not work at the organizational level. Leaders talk about change, workers listen and agree but never do it, and the leaders never follow up with the implementation of the change.
In this post, we will look at several reasons why change implementation may fail in the context of e-learning implementation.
Change for What
Many times, leaders will try to bring in e-learning to provide evidence of their leadership rather than for a practical purpose. This leads to the implementation of complex technology and pedagogy without clearly establish goals/objectives. If there is no vision for e-learning there is little hope for success.
For many, e-learning is being forced upon them because of the rapid changes in the world today. Even though many have to teach online if there is no coherent plan in terms of what are the objectives of this experience people will wander about causing educational chaos with their students.
Resistance from Organization
When it is time to implement change, people love to talk about it. However, when it is time to implement and do things differently people often will quietly disappear and or disobey. This is because moving from theory to practice is difficult for people who already have a way of doing things.
The simplest way to deal with this problem is to have in place clear metrics to make to provide feedback in the implementation process. When progress is stalled it will be clear where the problem is and what should be done. When problems arise a mitigation plan must be enacted to get the organization back on track. This may involve things as unpleasant as holding people responsible for their actions. Having clear objectives with measurements can prevent a lot of this when people know that their behavior is being tracked and recorded.
Another unique problem with e-learning is the temptation to just teach the teachers all the latest technology and send them on their way. This is commonly done at the behest of the local IT experts at the institution who often believe the more technology the better.
More technology is often better for IT lovers but not for teachers. Learning every tool in Moodle or Blackboard is overwhelming. There are often 5 different ways to do everything and this is confusing for the average non-IT person. This does not even take into account the students’ need to learn the technology on their side. A simplified approach o learning just enough to get started is better Interactive videos are fun and can be engaging but perhaps a simple video with a forum is a simpler approach for a new teacher.
This is yet another instance in which having goals and objectives can prevent overzealous IT lovers from wrecking the e-learning implementation. Of course, those who are more comfortable with technology can do more advanced things. What is needed is a minimum expectation of what teachers should be doing in the e-learning context, not a maximum.
The ideas presented here do not all apply specifically to e-learning. Despite this, whenever we want to bring change, we have to have clear goals, a way to measure success, and to avoid the excitement of over adopting technology.